Frequently asked questions

Anumerik builds and runs the digital presence of home service contractors and local shops in France and Côte d'Ivoire. In practice: a website, an optimized Google Business Profile, local SEO, a review collection system, and a 24/7 AI assistant that answers calls and messages, qualifies the request, sends an estimate and books the appointment.

Thirteen components across four pillars. Get found: professional website, optimized Google Business Profile, local SEO. Get trusted: brand identity, review collection system, reputation management. Get booked: 24/7 AI assistant, lead capture, appointment booking, CRM integration. Stay ahead: social media, monthly content, analytics dashboard.

Primarily home service contractors: HVAC, plumbing and electrical. We also serve beauty and fashion businesses: wig and extension sellers, clothing boutiques, cosmetics resellers, hair and nail salons, spas and wellness centers.

No. If you have neither, we create them. If you already have them, we audit and optimize what's there instead of starting over.

The AI assistant is the flagship component of the Digital Presence Package rather than a standalone product: it converts the visibility the other components create. If your situation only justifies part of the Package, say so during the demo — we adjust the scope.

With a free demo, no commitment. We audit your current presence (Google, website, reviews), show you the assistant configured on your own services and pricing, then propose a scope and a plan. The decision is yours after that.

Usually a few weeks for the full Package — the time it takes to produce the website, optimize the Google profile and train the assistant on your trade. The assistant that captures your calls and messages can start earlier, before the rest goes live.

Not much, and nothing technical: your services and price ranges, your service areas, your availability, access to what already exists (Google profile, social accounts), and a sign-off at each step. Our experts handle the rest.

No obligation. If you move forward we begin the setup; if not, the demo simply ends. We do not use pressure follow-ups or automatic sign-ups.

No. It stops missing calls and messages on your behalf. It answers, qualifies the urgency, sends an estimate, books the appointment — and alerts you the moment you need to step in.

WhatsApp Business, Instagram, Facebook Messenger, YouTube and TikTok. Starter covers one channel of your choice, Growth up to three, Premium all of them.

It stops and hands over to you. Complex quotes, custom projects or a customer asking to speak with you directly: the assistant pauses and alerts you on WhatsApp straight away, with the conversation context.

Completely. The assistant sends an estimated range based on the pricing you give us. The final quote is always approved by you.

Yes. The assistant is trained on your trade, your services and your pricing. AI tone customization is included in the Premium plan.

Yes, 24 hours a day, 7 days a week. That is exactly when requests get lost: a leak on a Sunday evening, a quote requested at 10pm.

The mechanism is straightforward: more visibility (people find you on Google), more trust (a professional website and reviews), therefore more qualified calls, fewer lost calls and more booked appointments. The scale depends on your trade, your area and your starting point — we size it with you during the audit.

Through your dashboard: messages received per channel, qualified leads, booked appointments and requests waiting on your reply. You see what the system captures, in real time.

No, and we are wary of anyone who does: the outcome depends on your area, your competition and your capacity to honor the appointments. What we do guarantee is the setup — if you are not satisfied within 14 days, we switch it off and refund you in full.

Three monthly subscription plans: Starter at 133 € / 87 000 FCFA per month, Growth, and Premium at 453 € / 297 000 FCFA per month. Paying yearly reduces the bill by 20%. Full details for all three are on the Pricing page.

The initial work by our experts: building the website, setting up the Google profile and the review system, configuring the AI assistant on your services and wiring up appointment booking. It is charged once, from 91 € / 60 000 FCFA depending on the plan.

Yes. The demo is free with no commitment, and the subscription comes with a 14-day trial: if you are not satisfied within that window, we deactivate the service and refund you in full.

Yes. You can move from Starter to Growth at any time, as soon as you connect new channels or your request volume grows. The subscription is monthly — you are not locked into a multi-year commitment.

Euros for France, FCFA for Côte d'Ivoire. Every price on the site is shown in both currencies, at the fixed euro-FCFA peg (€1 = 655.96 FCFA).

France and Côte d'Ivoire. Pricing, payment methods and the habits of each market are taken into account in the configuration.

French and English. The site exists in full in both languages, and both our conversations and the assistant configuration can happen in either.

Through the demo form: your business name and industry, your WhatsApp number, the channels you select, optional information about your activity volume, and the appointment slot you choose. The site uses no advertising cookies; only minimal server logs are kept for security.

It is used only to get back to you, to configure the assistant on your services, and to improve our service and support. We never sell or rent your data. The full detail is in our privacy policy.

Yes, at any time. You have rights of access, correction and deletion; an email or WhatsApp message is enough to exercise them.

On WhatsApp, by phone at +225 07 10 50 23 87, or by email at teach@anumerik.com. We are available from 8am to 8pm, Monday to Saturday.

Email support is included with Starter, VIP WhatsApp support Monday to Saturday with Growth, and dedicated 7-day support with Premium.